Preparing for a meeting
- play_arrowSetting the objective of the meeting
- play_arrowPreparing the agenda
- play_arrowStructuring the various phases of the meeting
- play_arrowIdentifying clearly the role and responsibilities of the chairperson
- play_arrowAdopting the appropriate tone and structure
Leading the Meeting - play_arrowAssigning meeting roles
- play_arrowEstablishing the relevance and pertinence, time and duration
- play_arrowTechniques to lead and involve the team in the meeting
Communicating Effectively - play_arrowQuestioning and listening techniques
- play_arrowIdentifying the key message and the needs of the audience
- play_arrowHandling misunderstandings
- play_arrowMaintaining assertiveness
Concluding the Meeting - play_arrowFollowing effective reviews
- play_arrowMastering summarising techniques