challenge
Sikkim Manipal University (Estd) 1995 is a Public-Private partnership between the Government of Sikkim and the Manipal Group. (SMU-DE) is a leading provider of professional Distance Learning Programs in India, such as MBA, MCA, BCA, BBA and others.
Manipal wants to train their 6800 counselors on Consultative Counseling skills that:
solution
Implement driving principles that high performers use to ensure a successful counseling process:
Materials developed:
The dynamics of today’s marketplace provides a candidate with multiple options to choose from, for his development needs. Counselors must see the world from the candidate’s point of view and shape conversations that directly address candidate’s needs, motivations and expectations to get him committed to a course with SMUDE.
The Consultative Counseling skills develop critical attitudes, skills and practices for interacting with candidates. The modules are based on best practices that distinguish high-performing sales.
Key content
Outcomes